Return & Refund Policy

VUXQORA RETURNS

Return & Refund Policy

Information about return eligibility, damaged items, refunds and order cancellation requests.

30-Day Return Request Period

Eligible return requests may be submitted within 30 days after delivery.

Returned products should generally be unused, undamaged and in their original condition with packaging and included accessories where applicable.

How to Request a Return

Before returning an item, contact service@vuxqora.com and provide your order number, the item involved and the reason for your request.

Damaged or Incorrect Items

If an item arrives damaged, defective or incorrect, please contact us promptly and provide clear photos of the product and packaging so the issue can be reviewed.

Return Shipping

For eligible change-of-mind returns, return shipping may be the customer's responsibility. If we confirm an error attributable to us, an appropriate resolution will be provided.

Refunds

Approved refunds are normally issued to the original payment method after the returned item has been reviewed. Banks and payment providers may require additional time to complete the transaction.